Privacy Policy

Last updated: January 06, 2026

This Privacy Notice for Loaded Sisters Twisted Tea Co. (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

Visit our website at loadedsisters.com or any website of ours that links to this Privacy Notice
Create an account, log in, or use member features
Make a purchase or attempt a purchase
Engage with us in other related ways, including marketing emails, customer support, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at loadedsisterstwistedteaco@gmail.com.

SUMMARY OF KEY POINTS

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.

Do we process any sensitive personal information?

No. We do not process sensitive personal information.

Do we collect any information from third parties?

We may receive certain information from Wix and payment providers used during checkout (for example, order confirmations, payment status, fraud prevention signals, or technical logs).

How do we process your information?

We process your information to provide, improve, and administer our Services, fulfill orders, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information?

We may share information with service providers that help us operate the website and fulfill orders (primarily Wix and integrated payment providers), and in limited legal/business situations described below.

How do we keep your information safe?

We implement reasonable organizational and technical safeguards. However, no system is 100% secure.

What are your rights?

Depending on where you live, you may have rights regarding your personal information (for example, access, correction, deletion, or opting out of certain processing).

How do you exercise your rights?

The easiest way is to contact us at loadedsisterstwistedteaco@gmail.com.

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you create an account, place an order, subscribe to emails, contact us, or otherwise interact with the Services.

Personal Information Provided by You. The personal information we collect may include:

Names
Email addresses
Phone numbers (if provided)
Shipping and billing addresses
Account login information and profile details you choose to provide (for example, saved addresses or preferences)

Payment Data

In Short: Payments are processed through Wix and its integrated payment providers, and we do not store your full payment details.

If you choose to make a purchase, payment processing is handled through Wix and the payment methods available through Wix (which may include Wix Payments and integrated providers such as PayPal, Apple Pay, Google Pay, Venmo, or other Wix-supported payment options, depending on what you select at checkout). We do not store or have access to your full payment card number or full payment credentials.

Payment providers may collect and process information needed to complete the transaction (for example, payment authorization, fraud prevention signals, or payment status). Their processing is governed by their own privacy policies.

Information collected automatically

In Short: Some information is collected automatically when you use the Services.

Like most websites, the Services may collect certain information automatically, such as your IP address, device and browser characteristics, and information about how you interact with the site. This information is primarily needed to maintain the security and operation of our Services and for basic analytics and troubleshooting. Much of this is collected through Wix and standard website technologies.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, fulfill orders, communicate with you, for security and fraud prevention, and to comply with law.

We may process your personal information for the following purposes, depending on how you interact with our Services:

To facilitate account creation and authentication and manage user accounts.
To fulfill and manage your orders, including payments, returns, exchanges, shipping coordination, and customer service.
To respond to inquiries and offer support.
To send service-related communications (e.g., order updates, receipts, customer support responses).
To send marketing and promotional communications if you have opted in or if permitted under applicable law. You can opt out at any time using the unsubscribe link included in our emails.
To protect our Services, including monitoring for fraud, abuse, and security incidents.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We process your information only when we have a valid legal reason to do so.

Depending on where you live, we may rely on:

Consent (for example, for certain marketing preferences where required)
Contractual necessity (to process orders and provide the Services you request)
Legal obligations (tax, accounting, or other required recordkeeping)
Legitimate interests (site security, preventing fraud, improving the Services), where permitted by law

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We share information with service providers that help us run the site and fulfill orders, and in limited legal/business situations.

Service providers (primarily Wix and integrated partners)

Our website is hosted and operated through Wix, which provides the platform features that power the store (such as checkout, account features, site performance, and security tools). As a result, some of your information is processed and stored within Wix systems as part of delivering the Services.

We may share personal information with:

Wix (website hosting, store functionality, member accounts, site operations)
Payment processors integrated through Wix (to process transactions and prevent fraud)
Service providers needed to deliver the Services (for example, email delivery tools that send order confirmations or marketing emails through Wix features)

Business transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Legal obligations

We may disclose information if required to comply with law, court orders, or valid legal requests, or to protect the rights, safety, and property of our business and others.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Yes, we may use cookies and similar technologies, primarily through Wix.

We may use cookies and similar tracking technologies (like web beacons or pixels) to collect and store information when you interact with our Services. These technologies help:

Keep the site working properly
Remember preferences
Improve performance and reliability
Support security and fraud prevention
Enable analytics and store features (including cart functionality and abandoned cart reminders, where enabled)

No third-party advertising: We do not run third-party targeted advertising campaigns on our website. However, cookies and tracking used for site operation, analytics, and store features may still be present as part of Wix’s standard platform functionality.

You can usually choose to set your browser to remove cookies or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in using Google or Facebook, we may receive certain information from that provider.

Our Services may allow you to register and log in using a third-party account (such as Google or Facebook). If you choose to use a social login, we may receive certain information from that provider, such as your name, email address, and basic profile information, depending on the provider and your privacy settings.

We use the information we receive only for the purposes described in this Privacy Notice (such as account creation and login). We do not control how third-party providers use your information, and we recommend reviewing their privacy policies.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will keep your personal information only for as long as necessary for:

Order fulfillment and customer service
Maintaining account functionality (if you choose to create an account)
Legal, tax, and accounting requirements
Security and fraud prevention

When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it, or securely store it and isolate it (for example, in backup systems) until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable security measures designed to protect your personal information. However, no electronic transmission over the Internet or information storage system can be guaranteed to be 100% secure, so we cannot promise or guarantee absolute security.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 13.

We do not knowingly collect, solicit data from, or market to children under 13 years of age. If we learn that we have collected personal information from a child under 13, we will take reasonable measures to delete that information. If you believe we may have collected data from a child under 13, contact us at loadedsisterstwistedteaco@gmail.com.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on where you live, you may have rights that allow you greater access to and control over your personal information.

Depending on your location, you may have rights to request access to, correct, or delete your personal information, and to object to or restrict certain processing.

Opting out of marketing emails: You can unsubscribe at any time using the unsubscribe link in our emails. Even if you opt out of marketing emails, we may still send you service-related messages (for example, order confirmations, shipping updates, or customer support responses).

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers include a Do-Not-Track (“DNT”) feature. There is no uniform standard for recognizing DNT signals, so we do not currently respond to them.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Depending on your US state of residence, you may have additional privacy rights.

Certain US states provide residents with rights regarding personal data (such as access, deletion, correction, and opting out of certain processing). These rights may be limited by applicable law.

To exercise your rights, you can contact us at loadedsisterstwistedteaco@gmail.com. We may need to verify your identity before fulfilling a request.

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Last updated” date. We encourage you to review this notice regularly.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at:
loadedsisterstwistedteaco@gmail.com

Or contact us at:
Loaded Sisters Twisted Tea Co.
Madisonville, LA 70447
United States

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may request access to the personal information we collect from you, request corrections, or request deletion by contacting us at:
loadedsisterstwistedteaco@gmail.com

We will consider and act upon your request in accordance with applicable data protection laws.